Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainMembershipShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainMembershipShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair
  2. Frigidaire
  3. Frigidaire Freezer

Frigidaire Freezer not running

Common reasons your Frigidaire Freezer not running

The most common reasons your Frigidaire freezer is not running are a malfunctioning electronic control board, bad thermostat or a failed compressor start relay.

  • 29%

    29% of the time it's the
    Electronic Control Board

  • 25%

    25% of the time it's the
    Thermostat

  • 20%

    20% of the time it's the
    Compressor Start Relay

  • 26%

    26% of the time it's the
    Something else

  • Schedule your freezer repair now!

    We can help! Our service technicians have repaired over 15,000 Frigidaire freezers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.
    Text (240) 616-1772 to schedule now.

    Most common repairs needed to fix a Frigidaire freezer

    Electronic Control Board Replacement

    When your Frigidaire freezer is not running, a malfunctioning electronic control board could be causing the problem. The electronic control board receives electrical power from the power cord or power supply board and sends power to components inside the freezer such as the compressor and fans. When the freezer doesn’t run, a bad electronic control board may not be sending electrical current to the freezer components. A bad relay on the circuit board or corrupted internal logic or memory can prevent the electronic control board from working. Have a Sears Home Services Technician examine and repair your Frigidaire freezer when it’s not running. The technician will perform diagnostic tests on the electronic control board and replace it if it’s bad.


    Thermostat Replacement

    When your Frigidaire freezer is not running, a bad cold control thermostat may be causing the issue. The cold control thermostat senses freezer interior temperature and cycles the compressor on and off to maintain the set temperature on the thermostat dial. A faulty thermostat may not be sensing freezer temperature properly or may not be sending electrical current to the compressor. When your Frigidaire freezer is not running, schedule freezer repair service to have a Sears Home Services technician fix the problem.

    Compressor Start Relay Replacement

    When your Frigidaire freezer is not running, a bad compressor start relay could be preventing the compressor from starting. The compressor start relay sends current to the motor start windings to boost motor torque to start the motor, and to the motor run windings. Once the motor starts, the relay continues to send current to the run windings, but cuts off current to the start windings. A defective start relay won't send current to the start windings, run windings or both. The start relay includes an overload component that shuts off all current to the motor if the motor overheats. A defective overload trips when the motor isn't overheated, preventing the motor from starting. A bad overload component on the compressor start relay will prevent the compressor from running. Have a Sears Home Services technician check the compressor start relay and replace it if it’s bad.

    What to expect when you experience a Frigidaire freezer not running issue

    How is the Frigidaire freezer not running problem fixed?

    Correcting most freezer not running problems usually involves replacing the electronic control board, thermostat or compressor start relay. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a Frigidaire freezer not running

    When your Frigidaire freezer is not running it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a Frigidaire freezer not running

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

    Repair Freezer Resources

    Title image for blog article "What Should a Freezer’s Temperature Be?"
    6 min readDec. 19

    Learn what your freezer’s temperature should be and how to safely preserve your food.

    Title image for blog article "How Do Chest Freezers Work?"
    8 min readDec. 10

    Learn how chest freezers work and how to troubleshoot common problems.

    Title image for blog article "How Do Frost Free Freezers Work?"
    7 min readNov. 27

    Find out how frost free freezers work and how to troubleshoot common problems.

    A homeowner thoughtfully examines his upright freezer.
    5 min readOct. 07

    Is it worth repairing a freezer? Explore the pros and cons and make the right choice for your budget with Sears Home Services.

    Glossary Terms

    A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.

    A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.

    A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    Additional possible Frigidaire freezer symptoms you may experience