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  1. Help Center

Maintenance FAQs

Maintenance Policies

I just bought a new home. Can you come out and inspect my appliances?

If the technician discovers a problem during maintenance, will it be repaired?

What is included with the Clean & Maintain service?

Will the technician clean the house exhaust duct during dryer maintenance?

Will the technician replace the air filter during HVAC maintenance?

Will the technician replace the water filter during refrigerator maintenance?

Professional cleaning carpet

Maintenance Scheduling

How do I schedule an annual Preventive Maintenance checkup?

How often should I schedule preventive maintenance?

When is the best time to schedule appliance maintenance?

When is the best time to schedule my riding lawn mower tune-up?

Professional cleaning tiles

Latest Resources

Title image for blog article "My Dryer Is Making a Loud Noise. When Should I Panic?"

My Dryer Is Making a Loud Noise. When Should I Panic?

10 min readJan. 08

Learn how to fix a dryer making grinding noise or other loud noises using our expert DIY tips.

Dryer

A couple relaxing in their cozy, well-lit living room, both reading books. The indoor unit of a mini split HVAC system is mounted on the wall above them.

How to Clean A Mini Split in 5 Steps

6 min readJan. 08

Learn how to clean your mini split HVAC system and why regular maintenance is important. Get tips for DIY cleaning and when to call in professional help.

HVAC

Clothes dryer won't dry clothes image

Why Is My Dryer Not Drying?

7 min readJan. 07

Discover the reasons why your dryer is not drying and get expert troubleshooting tips to fix common drying problems.

Dryer

Title image for blog article "10 Reasons Your Electric Oven is not Heating Up".

10 Reasons Your Electric Oven Is Not Heating Up

9 min readJan. 06

Learn why your electric oven is not heating up and how to fix common oven heating failures.

Oven

Glossary Terms

What is a Ductless Range Hood?

A ductless range hood, also known as a recirculating hood, filters and recirculates air in the kitchen, removing smoke, heat, and cooking odors without venting outdoors.

What is a Freezer Bag?

A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.

What is a Freezer Compressor?

A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.

What is a Freezer Door Gasket?

A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.

Recent Appliance Symptoms

Whirlpool washer won't stop filling

The most common reasons your Whirlpool washer won't stop filling are a clogged water valve, a bad water-level pressure switch, or a malfunctioning electronic control board.

Whirlpool washer won't spin or drain

The most common reasons your Whirlpool washer won't spin or drain are a seized gearcase, a broken motor, or a failed door switch.

Whirlpool washer won't turn off

The most common reasons your Whirlpool washer won't turn off are a malfunctioning electronic control board, broken motor or a jammed door lock assembly.

Whirlpool washer won't start cycle

The most common reasons your Whirlpool washer won't start cycle are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.

Whirlpool washer vibrates

The most common reasons your Whirlpool washer vibrates are a damaged suspension rod, malfunctioning electronic control board or a dead fan.

Whirlpool washer rinse cycle not working

The most common reasons your Whirlpool washer is experiencing the rinse cycle not working are a broken lid switch, a bad water-level pressure switch, or a malfunctioning electronic control board.

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Appliance RepairMaintenanceDishwasherHome WarrantyDryerLawn & GardenRefrigeratorWasherFencing
Stay Connected

Sign up for deals and tips about all that Sears Home Services offers, including appliance repair, DIY repair parts, home warranties and more.

Sign up for deals and tips about all that Sears Home Services offers, including appliance repair, DIY repair parts, home warranties and more.

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