Freezer Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very responsive
Our freezer went out and, unfortunately, we can buy a new one cheaper than the repairs. However, we were pleasantly surprised at how quick the service appointment was processed. We live in a rural area and it can take days or weeks for a repairman to come. We called on a Friday afternoon and tgey had someone at our house by 9:00 AM Saturday morning. This is unheard of in our area. Great customer service.
Bobby J, Hillsboro, TX
Awesome Technician
Quick, thorough and competent! Very satisfied with the service and option Dmitri presented.
Victor R, Clayton, NC
Amazing service
Everything from start to finish from the very first contact, setting up the appointment, being apprised of the timeframe, and then the service man himself where he explained everything very clearly and did an excellent job! We were so impressed we signed up for the annual service! Thank you, Sears 😊👍
Paul H, Millersville, MD
Very knowledgeable
Spencer is very knowledgeable about my freezer and explained everything in plain English and in detail. He's also a very personable guy. Will ask for him if i ever need service again!
Cheryl R, Milton, WV
Kenmore freezer repair
Technician was very helpful and quick
Doris R, Zebulon, NC
Great job
He was very professional and courteous. Was dedicated to fixing it right. Felt bad that it was so late when he had to leave on his long drive home, especially because of the weather. Praying this fixes the issue! Thanks!
Hazel P, Wharton, TX
Freezer Repair
Very courteous and professional. Thanks for the quick service!
Ed H, Wylie, TX
Freezer
Matthew was very friendly and he went work and he found what was wrong but he couldn't get the parts he needed to fix the problem. Thanks for him doing all he could for us.
Don F, Union, SC
Absolutely the Best
Very knowledgeable and his customer service was so much better than any other that have come to my home. I absolutely loved talking to him. He can come back anytime.
Leslie Joline, Conowingo, MD
Very nice person
Even though we was not able to repair my freezer he was very nice, I did wish to get part number from him but I forgot to ask him!
James C, Eldon, MO