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Freezer Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (1,390 reviews)
Very responsive
January 05, 2025
Overall rating

Our freezer went out and, unfortunately, we can buy a new one cheaper than the repairs. However, we were pleasantly surprised at how quick the service appointment was processed. We live in a rural area and it can take days or weeks for a repairman to come. We called on a Friday afternoon and tgey had someone at our house by 9:00 AM Saturday morning. This is unheard of in our area. Great customer service.

Bobby J, Hillsboro, TX

Awesome Technician
January 04, 2025
Overall rating

Quick, thorough and competent! Very satisfied with the service and option Dmitri presented.

Victor R, Clayton, NC

Amazing service
January 02, 2025
Overall rating

Everything from start to finish from the very first contact, setting up the appointment, being apprised of the timeframe, and then the service man himself where he explained everything very clearly and did an excellent job! We were so impressed we signed up for the annual service! Thank you, Sears 😊👍

Paul H, Millersville, MD

Very knowledgeable
December 30, 2024
Overall rating

Spencer is very knowledgeable about my freezer and explained everything in plain English and in detail. He's also a very personable guy. Will ask for him if i ever need service again!

Cheryl R, Milton, WV

Kenmore freezer repair
December 27, 2024
Overall rating

Technician was very helpful and quick

Doris R, Zebulon, NC

Great job
December 26, 2024
Overall rating

He was very professional and courteous. Was dedicated to fixing it right. Felt bad that it was so late when he had to leave on his long drive home, especially because of the weather. Praying this fixes the issue! Thanks!

Hazel P, Wharton, TX

Freezer Repair
December 23, 2024
Overall rating

Very courteous and professional. Thanks for the quick service!

Ed H, Wylie, TX

Freezer
December 23, 2024
Overall rating

Matthew was very friendly and he went work and he found what was wrong but he couldn't get the parts he needed to fix the problem. Thanks for him doing all he could for us.

Don F, Union, SC

Absolutely the Best
December 19, 2024
Overall rating

Very knowledgeable and his customer service was so much better than any other that have come to my home. I absolutely loved talking to him. He can come back anytime.

Leslie Joline, Conowingo, MD

Very nice person
December 17, 2024
Overall rating

Even though we was not able to repair my freezer he was very nice, I did wish to get part number from him but I forgot to ask him!

James C, Eldon, MO

Average Rating: 4.8/5 (1390 reviews)

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