Refrigerator Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Initial Scheduling for Setvices
I had a very difficult time initiating Sears Contract Service. I called and was transfered at least 20 times prior to reaching the correct department. One of the issues was a wrong phone number which was and old number on file 20 years ago. Also no apt number on my address which made delivery for one of the parts a problem I did not know and was not made aware initially of how the contract service worked. However thank God I contact technical services to add my apt number for parts to be delivered. I left work early to meet the technician at my building in order to avoid getting a text saying I was not home!!! Finally the technician repaired my refrigerator and it is working fine. If I can offer any solutions make clear to people the contract process, the number to call (which is different from scheduling regular sears service) And what must be done online at SearsHomeHub. Thank you
Lorraine B, Jamaica, NY
Excellent service!
Repair arrived at the window time and fixed our refrigerator. Thanks!
Cray F, San Jose, CA
Refrigerator and stove top.
The service technician was very knowledgeable and did a great job. However I am VERY dissatisfied with being charged for the stove since the technician was already on-site for the refrigerator.
Dana D, Ellwood City, PA
Home Service Review
Timely arrival. In-depth refrigerator knowledge. Excellent Service. I Highly recommend Mr. Patel.
Peter A, Richmond, TX
LG service
Very knowledgeable annd friendly. Provided guidance in working through the problem and repair.
Jay, Saint Charles, IL
Jean Crosby
Fednel does an excellent job in his work. He is a professional.
Francis C, Dorchestr Ctr, MA
Knowledgeable technician
Garth was friendly and explained exactly what he was going to do. He told me and showed me what the problem was, and showed me what to do to help prevent the situation from recurring. He is definitely a credit to your company. Thanks, Garth, and thank you Sears. I am a long time customer and will remain a faithful one.
Helen K, Coral Springs, FL
Service at 9615 East vista
Marvin is a good technician. He showed up on time. He did the work that was scheduled and explained what was done when he finished.
Richard S, Hillsboro, MO
Great tech
Jody was very knowledgeable explained everything to us and tips to help our vice maker from freezing up in the future .
Debbie H, Lake Havasu City, AZ
Repair
Antonio was very professional and did a great him in explaining the repairs that were needed.
Glenn M, Pinellas Park, FL
