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Washer Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (31,357 reviews)
Service Kenmore Washing Machine.
January 05, 2025
Overall rating

Technician arrived on time. Was courteous and worked carefully and repaired the machine and cleaned up as necessary.

Victor H, Kent, WA

service
January 05, 2025
Overall rating

Richard was everything you look for in a repairman. He was courteous, on time, he described the repair and process very well. A great guy! We will continue to use Sears home services again and again. We continue to have great experiences. Thank you Richard!

OD, Nashville, TN

Scheduling
January 05, 2025
Overall rating

Ian did a great job. The problem is the scheduling. Keep giving times. 8 to 5 is a ridiculous block of time. We had to stay home all day as our tech didn't arrive until 4:40

Donna B, E Greenwich, RI

Out of balance
January 05, 2025
Overall rating

Jose tested and explained how the washing machine works. He explained what could be done.

William H, Newport News, VA

Logan was great
January 04, 2025
Overall rating

Logan was great. Very professional. Kept me updated throughout the whole repair process.

April H, Citrus Heights, CA

Travis M
January 04, 2025
Overall rating

Absolutely awesome. Polite, professional and kind. Thank you so much

Candi M, Tehachapi, CA

customer
January 04, 2025
Overall rating

arrived on time went great. Eric was very professional. thanks

George W, Melbourne Bch, FL

Stephen was excellent
January 04, 2025
Overall rating

Courteous, knowledgeable,professional Thorough,respectful I want a technician like Stephen every time. He took his time through roughly 9 cycles and took the time to explain to me and the guest living in the home the best way to operate the unit and the not to do's with a light duty all in one washer and dryer. AMAZING TECHNICIAN

Ronald G, Florence, SC

Washing machine repair
January 04, 2025
Overall rating

Rudy was helpful, professional, quick, and patient with all my questions. I really appreciated his visit and that he solved my problem! Thank you, Rudy!

Barbara R, San Diego, CA

Great person
January 04, 2025
Overall rating

Paul was very nice and respectful and show with a smile on his face even though he has 13 stops

Micheal K, Edgewood, MD

Average Rating: 4.8/5 (31357 reviews)

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