What hours are your call center agents available?
Our call center agents are available Monday through Friday from 6:00 AM to 10:30 PM CST and on Saturday and Sunday from 7:00 AM to 9:00 PM CST. Our agents can assist you with scheduling, checking the status of a service order, rescheduling appointments, and answering any questions about your service.
You can also handle these tasks online at your convenience. You can use our online scheduler to book repair service, with same-day and next-day appointments available in many areas. Just select the time that works best for you. Use our Appointment Lookup tool to check your technician’s estimated arrival time, view real-time updates, or reschedule your appointment to a date that better fits your schedule.
If you prefer to speak with a representative, feel free to call us directly at 1-802-552-4364 during our regular business hours. We’re here to make your repair experience as seamless and convenient as possible.
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Additional Repair Scheduling FAQ
Repair Resources
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Glossary Terms
A ductless range hood, also known as a recirculating hood, filters and recirculates air in the kitchen, removing smoke, heat, and cooking odors without venting outdoors.
A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.
A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.
A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.
Recent Appliance Symptoms
The most common reasons your Whirlpool washer won't stop filling are a clogged water valve, a bad water-level pressure switch, or a malfunctioning electronic control board.
The most common reasons your Whirlpool washer won't spin or drain are a seized gearcase, a broken motor, or a failed door switch.
The most common reasons your Whirlpool washer won't turn off are a malfunctioning electronic control board, broken motor or a jammed door lock assembly.
The most common reasons your Whirlpool washer won't start cycle are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.
The most common reasons your Whirlpool washer vibrates are a damaged suspension rod, malfunctioning electronic control board or a dead fan.
The most common reasons your Whirlpool washer is experiencing the rinse cycle not working are a broken lid switch, a bad water-level pressure switch, or a malfunctioning electronic control board.