To solve issues regarding your card, take help from Sears Credit Card Customer Service that’s available to you 24/7. There are various ways to contact them and different ways to get help or information, all of which will be described here.
As you know, Sears offers a credit card, which allows its customers to have a more convenient shopping. They can use it to pay their bills and earn rewards for it. For every purchase, you can earn points, and then you can redeem those points. So, a lot of issues can happen, with getting the card, using it, checking your points, redeeming them, and paying the bill. This is why you require a medium that can help you with your problems and answer your questions. Now, there isn’t only one way to get the answers, there are different methods that you can use depending on your problem and what’s more convenient for you.
If you go to the company’s customer service page, you will see four sections: order management, pickup, shipping, and delivery, payment & billing, and product info. To contact them, you have to go through these sections. Each section has sub-sections, for example, under order management, you will see check order status, cancel and order, and make a return/exchange.
Since you want answers regarding your credit card, you need to explore the payment and billing section. If you click on the first option, it will take you to the login page, when you can sign in and pay the bill. The second option will take you to a page, from where you can order gift cards.
Customers can also explore their customer center, which contains answers to frequently asked questions. You can find answers to how you can activate the card, pay the bill, and get an invoice, etc.
If you want to make direct contact, you can call on their phone number (1 (800) 697-3277) that’s available 24 hours a day, 7 days a week. There are additional phone numbers as well. Besides, you are provided with mail addresses for general inquiries and making a payment.